France

1. Community
2. Support Forum
3. need refund and cancel account!

Hi Zay,  Welcome to the Box Community! It seems you opened a ticket for this issue with our cancellations department, and they have already addressed your cancel and refund request. If you have any...

• View comment
• France
• January 04, 2021 20:47
• 0 votes

1. Community
2. Support Forum
3. Is There a Shortcut to Tag Files

Hi Elliot,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about. If this is something you would like to be able to do in Box, I would highly recommend ...

• View comment
• France
• January 04, 2021 20:41
• 0 votes

1. Community
2. Support Forum
3. Recupero dati

Hi Roberta,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to ...

• View comment
• France
• January 04, 2021 20:36
• 0 votes

1. Community
2. Support Forum
3. How do i download all files in a directory

Hi Siyar,  Welcome to the Box Community! Have you checked out this article: https://support.box.com/hc/en-us/articles/360044196153-Common-Issues-with-Downloading-Files Bulk download is dependent o...

• View comment
• France
• January 04, 2021 20:35
• 0 votes

1. Community
2. Support Forum
3. Storage limit reached to 10GB when I have only 3 files totaling 150mb

Hi Edgar,  Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect The next step will require you t...

• View comment
• France
• January 04, 2021 20:10
• 0 votes

1. Community
2. Support Forum
3. Fee taken after cancellation of Free trial

Hi Diana,  Welcome to the Box Community! It seems you already have an open ticket for this issue with our billing department, please continue working with them and check your email for updates. Tha...

• View comment
• France
• January 04, 2021 20:07
• 0 votes

1. Community
2. Support Forum
3. Prevent MSG format file to upload

Hi Morshed Al,  Welcome to the Box Community!  This would be something our Support team would like to investigate with you and may require specific account information.   It seems you already have ...

• View comment
• France
• December 30, 2020 19:58
• 0 votes

1. Community
2. Support Forum
3. Unusual Storage Used

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

• View comment
• France
• December 30, 2020 18:46
• 0 votes

1. Community
2. Support Forum
3. Cost based accesses knowledge - Box Relay

Hi Bela,  Welcome to the Box Community! Box Relay is a paid add-on product to the core Box offering that enables much richer automation capabilities, including multiple outcomes, parallel flows, fo...

• View comment
• France
• December 30, 2020 19:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box is saying storage is full (10 / 10 GB used) but i can only see about 3 GB of files

Hi there,  Welcome to the Box Community! The next step will require you to contact Box Support to help you directly and reset your storage count. I've gone ahead and created a ticket for you so tha...

• View comment
• France
• December 30, 2020 18:40
• 0 votes