France

1. Community
2. Support Forum
3. Missing folders

Hi All,  Welcome to the Box Community! @Forrest, the changing admins shouldn't cause issue with disappearance of your files. Moving content's ownership may cause the content to be inaccessible whil...

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• France
• December 22, 2020 19:52
• 0 votes

1. Community
2. Support Forum
3. Missing folders

Hi Ana,  Welcome to the Box Community! To confirm, do you own the missing folders or are these collaborative folders owned by someone else? If a collaborative folder that you do not own is missing ...

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• France
• December 21, 2020 23:01
• 0 votes

1. Community
2. Support Forum
3. Owner

Hi Kauffycan,  Welcome to the Box Community! If you want to share your work to anyone, like those who doesn't have a Box account,  you may use Shared links,  just make sure to set proper "Shared li...

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• France
• December 21, 2020 23:04
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• 0 votes

1. Community
2. Support Forum
3. Changing the default folder location under Windows 10, does it work at all?

Hi there,  Welcome to the Box Community! Users are now able to change the Box Drive folder location but please take note that you're only moving the location of the Box Drive mount point. The cache...

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• France
• December 21, 2020 20:12
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• 0 votes

1. Community
2. Support Forum
3. Limit editing to 'On the Web' only

Hi Chris,  Welcome to the Box Community! There is not currently a way to limit what software-- official desktop vs online application --can be used to open files on a file-by-file basis.  Box Edit ...

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• France
• December 17, 2020 20:03
• 0 votes

1. Community
2. Support Forum
3. Box Drive's system extension failed to load.

Hi Lusid,  Thanks for checking on this. Seems this will require our Box Support team to work directly with you and it looks like you already have opened a ticket for this issue. Please continue wor...

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• France
• December 17, 2020 20:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive's system extension failed to load.

Hi Markus and Lusid, Welcome to the Box Community! Can you confirm if your Mac is running on  Apple’s New M1 Chip? If yes, at the moment, Box Drive is not supported on Apple devices running on the ...

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• France
• December 17, 2020 19:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. File path from open file

Hi Michael,  Welcome to the Box Community! May I know how are you accessing the File? Are you a collaborator in the file or are you accessing it from a Shared link? You would have to have access as...

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• France
• December 17, 2020 18:47
• 0 votes

1. Community
2. Support Forum
3. Computer Backup To BOX?

Hi Eli,  Welcome to Box Product Support! If you wish to occasionally upload or back up your files/ folders to Box, there are a few methods you may choose from.  Please take a look at these articles...

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• France
• December 16, 2020 21:52
• 0 votes

1. Community
2. Support Forum
3. Invites and shared links: possible to view?

Hi Ilene,  Welcome to the Box Community! We don't currently have the feature you asked about. If this is something you would like to see in Box, I would highly recommend submitting this feature req...

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• France
• December 16, 2020 22:55
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• 0 votes