France

1. Community
2. Support Forum
3. Using Metadata to search by created date

Hi Jayme,  Welcome to the Box Community! Have you checked out this page on Using Metadata? The article explains on the basics for applying and using metadata templates, as well as creating template...

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• France
• November 11, 2020 18:14
• 0 votes

1. Community
2. Support Forum
3. How the Files are displayed has changed

Hi Begum,  Welcome to the Box Community! Your Box account may have already been transitioned to the New UI. Check out the following articles to learn more on what's new in the newest user interphas...

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• France
• November 11, 2020 16:32
• 0 votes

1. Community
2. Support Forum
3. Box Drive Fails after Catalina 10.15.7 (19H15) update

Hi Mark,  Welcome to the Box Community!  This would be something our Support team would like to investigate with you and may require specific account information.   It seems you already have an ope...

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• France
• November 11, 2020 16:26
• 0 votes

1. Community
2. Support Forum
3. Printing App Activity

Hi Megan,  Welcome to the Box Community! At present we do not have a feature that will allow you to save the entire Activity Pane of a file. You can manually copy them and save in a document or tak...

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• France
• November 11, 2020 16:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive showing error on already deleted files

Hey, Bruno! Glad to hear that it worked and fixed the issue for you. Have a nice day and thanks again for your participation in the Community!

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• France
• November 10, 2020 19:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Sync storing over 100 GB to harddrive on computer

Hi James,  Welcome to the Box Community! When you have "unsynced" folders in Box.com, the folder should disappear on its own from your laptop computer. Unsyncing folders just as syncing them may ta...

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• France
• November 10, 2020 19:53
• 0 votes

1. Community
2. Support Forum
3. Remember folder destination?

Hi Richard,  Welcome to the Box Community! If you have admin privileges to run reports, you may export a "User activity report" for File Management as it can help if you want to know the original l...

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• France
• November 10, 2020 22:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. How To ignore Files

Hi Francisco,  Welcome to the Box Community! Currently, we do not have the feature you asked that will allow users to stop syncing certain file types. If this is something you would like to be able...

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• France
• November 10, 2020 18:43
• 0 votes

1. Community
2. Support Forum
3. Storage Full

Hi Fabian,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect T...

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• France
• November 10, 2020 18:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. コラボレータ

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• November 10, 2020 18:26
• 0 votes