France

1. Community
2. Support Forum
3. recent auto-update broke my Box Drive on Mac

Hi Albert,  Welcome to the Box Community and thanks for your post in the forum!   This would be something our Box Support team would like to investigate with you and may require specific account in...

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• France
• September 11, 2020 16:28
• 0 votes

1. Community
2. Support Forum
3. This site uses cookies message - how to get rid of this ribbon?

Hi there,  Welcome to the Box Community and thanks for your post in the forum!   A few things I'd like you to try: Do you have the latest version of Chrome in your PC? Please make sure that you h...

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• France
• September 11, 2020 14:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Registering new account fails

Hi Roman, Welcome to the Box Community and thanks for your post in the forum!   Has the person made another attempt to register for an account, yet? There can be quite a few reasons for this error...

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• France
• September 11, 2020 14:32
• 0 votes

1. Community
2. Support Forum
3. Box Sync not working

Hi Deborah,  Welcome to the Box Community and thanks for your post in the forum!   This would be something our Box Support team would like to investigate with you and will require specific account ...

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• France
• September 11, 2020 14:17
• 0 votes

1. Community
2. Support Forum
3. tôi không thể mở file word trong box sycs desktop

Hi Nguyen,  Thanks for your post in the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be bet...

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• France
• September 10, 2020 22:36
• 0 votes

1. Community
2. Support Forum
3. Box and Excel files with multiple editors on Excel desktop app

Hi Inartaly,  Simultaneous editing using your Microsoft Desktop apps is currently not supported. If you have multiple users editing a file, it is best practice to have one user make their changes w...

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• France
• September 10, 2020 21:06
• 0 votes

1. Community
2. Support Forum
3. Can I find a location of Box drive from link of box(web site)?

Hi Takehiru,  Welcome to the Box Community and thanks for your post in the forum!   If you've received a shared link of a file, you won't be able to open it in Box Drive, shared links has to be ope...

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• France
• September 10, 2020 20:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive shows date modified in the future

Hi Raymond,  Welcome to the Box Community and thanks for your post in the forum!   This would be something our Box Support team would like to investigate with you and will require specific account ...

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• France
• September 10, 2020 18:06
• 0 votes

1. Community
2. Support Forum
3. Can a notification be sent to collaborators when a new file is uploaded?

Hi Helen,  Welcome to the Box Community and thanks for your post in the forum! Different users collaborating in a folder can set their own specific Folder level email notifications (if allowed by t...

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• France
• September 10, 2020 15:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive vs Box Sync - Syncing User Folders.

Hi Hanzal,  Welcome to the Box Community and thanks for your post in the forum! I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this issue. ...

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• France
• September 10, 2020 14:57
• 0 votes