France
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Recent activity by France-
Hi there, Welcome to the Box Community, I'm happy to help! I've checked with the team and this is currently a known issue with Quick Look and our engineers have already filed a bug with Apple's en...
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Hi David, Welcome to the Box Community, I'm happy to help! I checked your profile and I can see that your email is indeed linked to a Personal Free Box account. If you need to migrate this account...
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Hi Melanie, Welcome to the Box Community, I'm happy to help! Can you please clean uninstall Box Drive from you device and then install the version that can be downloaded on this page? If the issue...
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Hi Michel, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may ...
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Hi Everyone, Welcome to the Box Community, I'm happy to help! First off, I would like to confirm if you are still having issue with the missing folders? Has there been any recent changes made on y...
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Hi Jackson, Welcome to the Box Community, I'm happy to help! We have previously seen similar reports where videos created with Dolby Vision on newer iPhones are previewing with discoloration when ...
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Hi Alberto, Welcome to the Box Community, I'm happy to help! Have you checked out this article on Searching for Files and Folders in Box?: https://support.box.com/hc/en-us/articles/360043696314-Se...
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Hi Nabeel, Welcome to the Box Community, I'm happy to help! Have you checked if there are problem items on your Box Sync app? We have some troubleshooting tips listed in this article that may help...
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Hi there, Welcome to the Box Community, I'm happy to help! Can you please try to : Manually Reset Box Drive as mentioned in the article, and then Retry logging into Box Drive to see if issues co...
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Hi Katie, Welcome to the Box Community, I'm happy to help! I've ran the script again for your account to recount all of the files and how much storage is being used in your Box. Furthermore, you c...