France
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Recent activity by France-
Hi Chelsea, Thanks for jumping in! I'm happy to help. I went ahead and ran this script for your account as well that will recount all of the files and how much storage is being used in your Box, y...
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Hi Jacqueline, Welcome to the Box Community, I'm happy to help! Can you try to manually reset your Box Drive following the steps provided in this article: https://support.box.com/hc/en-us/articl...
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Hi Ludovic, Welcome to the Box Community, I'm happy to help! Please be advised that the option to submit a 'support ticket' is only available to all our paid accounts. If you are a personal lite u...
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Hi Steve, Welcome to the Box Community, I'm happy to help! Do you mind providing a screenshot of what you see when trying to open a mac via your Box app so we can take a closer look? I look forwar...
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Hi Luca, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've...
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Hello, again! Could you logout of your Box account and then clear your browser cache and then try adding your work email to your Enterprise account again and see if that helps? If the issue persist...
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Hi Sibikezelo, Welcome to the Box Community, I'm happy to help! Have you tried to request for a password reset link? Once you have successfully changed your password and logged in to your account,...
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Hi Angie, Welcome to the Box Community, I'm happy to help address this! Unfortunately, there is no option to print the list of all folders and files in your account, so you will have to manually g...
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Hi Sriram, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I've ...
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Hi Mikaela, Welcome to the Box Community, I'm happy to help! Looks like eBay's platform does not permit the use of shared link URLs, so you will have to upload the actual file on their website. Yo...