France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Read Only Files

    Hi Madelyn,  Unfortunately, we currently do not have a feature that would prevent an owner from being able to edit a content they own. This permission is automatically granted to you being you are ...

    1. Community
    2. Support Forum
    3. BOX Profile

    Hi Sifiso,  Welcome to the Box Community, I'm happy to help! I checked your profile linked to this post and it is a Personal Free Account so the account is not managing any domains and your account...

    1. Community
    2. Support Forum
    3. Read Only Files

    Hi Madelyn,  Welcome to the Box Community, I'm happy to help! A user's ability to read and write on a collaborated file in Box is actually determined by that user's collaborator permission on the s...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Box Drive not syncing

    Hi Cliff,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

    1. Community
    2. Support Forum
    3. Files locked on BoxDrive (in Mac)

    Hi Pako,  Welcome to the Box Community, I'm happy to help! Have you tried to logout and then relogin to your Box Drive app? This might help resolve the issue with those files you wish to be removed...

    1. Community
    2. Support Forum
    3. Folder

    Hi Minati,  Welcome to the Box Community, I'm happy to help! If you are using Box Drive and are seeing red exclamation mark on your folders, that indicates the folder is having issue saving to Box ...

    1. Community
    2. Support Forum
    3. Gridview thumbnails not working

    Hi Hiroki,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

    1. Community
    2. Support Forum
    3. Cannot Sync On Mac

    Hi Alexander,  Welcome to the Box Community, I'm happy to help! To confirm, are you using Box Sync or Box Drive? Do you see any problem items on the menu bar of your Mac for the Box desktop app you...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Storage Space

    Hi Wade,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I've...

    1. Community
    2. Support Forum
    3. Storage use incorrect

    Hi Fred,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I've...