Box User

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Activity overview

Latest activity by Box User

  • Box User created a post,

    Need to reset my 2fa

    Completed
    1. Community
    2. Support Forum

    Hi, I have 2fa enabled on my Box account.  I recently switched phones and lost access to my authenticator app. Is it possible to reset the 2fa on my Box account? Thanks!

    • Box User
    • 3 followers
    • 2 comments
    • 0 votes

  • Box User commented,

    1. Community
    2. Support Forum
    3. 2FA Reset | New Phone

    I have the same issue.  Is it possible to get help switching 2fa to my new phone?  I did not see a way to log a support ticket directly or switch 2fa via self-service.

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    • Box User
    • Edited
    • 0 votes