Shawn Sackenheim

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  • Total activity 13
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Recent activity by Shawn Sackenheim Recent activity Votes

  • Windows 11 User "Invalid device" error on editing files

    Completed
    1. Community
    2. Support Forum

    Hello, We have one user on Windows 11 who is no longer able to save, delete, or rename any files. This just started happening over the last 2 days. Box Tools is installed. Box app is up to date. We...

    • Shawn Sackenheim
    • 5 followers
    • 9 comments
    • 0 votes

  • 'Box Drive has failed to update to 2.31.64'

    Completed
    1. Community
    2. Support Forum

    We have a Mac user who has installed version 2.30.88 from Box's download page. After installation it attempts to update to 2.31.64 and fails. We have uninstalled manually and with the Uninstall Box...

    • Shawn Sackenheim
    • Edited
    • 7 followers
    • 4 comments
    • 2 votes