Brian Eckenrode
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Activity overview
Latest activity by Brian Eckenrode-
Brian Eckenrode created a post,
Storage Full but inaccurate; still no resolution from initial post last month
CompletedMy box.com storage continues to read inaccurately and does not let me add any additional files. Since I posted about this issue a month ago, it remains without a fix: https://support.box.com/hc/en-...
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Brian Eckenrode commented,
This issue continues to persist. Is there a phone number I can call to speak to someone about getting a resolution to my incorrect data usage amount? Rona
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Brian Eckenrode commented,
Sorry. This is not my experience. My account now says it is full and I can't add any additional files. I clearly have about 4gb in storage but it says my account is full. It has been over a week an...
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Brian Eckenrode created a post,
Storage "Full", but seems innacurate
AnsweredHow can I resolve this? Storage says I am at 9.6gb of 10.0gb used, but actually have less than 4gb in my account. I deleted all items in the trash and that did nothing. Assistance would be apprecia...