AJ
- Total activity 3364
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Recent activity by AJ-
Hi Amy, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upd...
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Hi Glenn, Welcome to the Box Community! I'm sorry to hear about the charges made. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,
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Hi David, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi Mike, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box cons...
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Hi Mabel, Welcome to the Box Community! This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box Product Support page about "Can...
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Hi Evan, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upd...
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Hi Philipp, Welcome to the Box Community! Did you manage to reinstall Box Drive? https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive Best,
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Hi Heather, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for...
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Hi Ji Myoung Kim, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to y...
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Hi Matwala, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...