AJ

  • Total activity 2724
  • Last activity
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Activity overview

Latest activity by AJ
  • AJ commented,

    Hi Alexis, Welcome to the Box Community! I'm happy to help. Welcome to the Box Community, I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on th...

  • AJ commented,

    Hi MusicUP, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

  • AJ commented,

    Hi Rob, Welcome to the Box Community! I'm happy to help. To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choos...

  • AJ commented,

    Hi Thouseef, Welcome to the Box Community! I'm happy to help. Would this be a shared folder that you had access before or have not yet accessed? Did you accept the email invitation collaboration fo...

  • AJ commented,

    Hi Céline, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

  • AJ commented,

    Hi Gabriel, Welcome to the Box Community! I’m happy to help. Can you please try this Microsoft fix tool and see this will allow you to automatically repair issues: https://support.microsoft.com/e...

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...

  • AJ commented,

    Hi Cheryl, Welcome to the Box Community! I'm happy to help. I'd like to dig deeper on this matter by asking few questions. Can you please elaborate more about this concern and what are you trying t...

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead...

  • AJ commented,

    Hi Kelly, Welcome to the Box Community! I'm happy to help. What are the size limitations for uploading files? https://community.box.com/t5/Upload-and-Download-Files-and/Understand-the-Maximum-File-...