AJ
- Total activity 3364
- Last activity
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- Followed by 4 users
- Votes 3
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Comments
Recent activity by AJ-
Hi 紀佳ジ , Welcome to the Box Community, I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box con...
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Hi Armando, Welcome to the Box Community, I'm sorry for the confusion. I'm happy to help. I ran a script t recalculate your count usage and should be seeing the correct count. I suggest also th...
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Hi, Welcome to the Box Community, To add an email address: Click Add more emails. Enter your new email address and click the Save button. An email verification will be sent to the address you ...
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Hi Charla, This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for updates. Best,
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Hi Tyson, Welcome to the Box Community! If you need to free up space. I suggest that you delete any unwanted files and folders by going to your online Box account. Best,
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Hi Charla, Welcome to the Box Community! I suggest that your colleague sign in to Support.box.com > Support > Contact Support in order to submit a case. Best,
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Hi Darrah, Welcome to the Box Community! This looks like an incorrect sharing permissions on the shared file. In other words, whoever created the link did not set the correct access level on the ...
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Hi Teodor, Welcome to the Box Community! Are you the owner of the other account? To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the e...
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Hi Joseph, Welcome to the Box Community! Can you please try logging out and logging back in to your Box account after refreshing your browser? Does this happen to a specific browser? Best,
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Hi David, Welcome to the Box Community! There is no way for us to combine accounts for you to be able to look at their files/folders. Best,