AJ
- Total activity 3364
- Last activity
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- Followed by 4 users
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Comments
Votes on activity by AJ-
Hi Michelle, Welcome to the Box Community! I'm happy to help. To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and...
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Hi Quinn, Welcome to the Box Community! I'm happy to help. As a first troubleshooting step, we'd like to make sure that you have the supported Windows Operating Systems. https://support.box.com/hc/...
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Hi Ariel, Welcome to the Box Community! Happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check...
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Hi Surenkid, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by...
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Hi Kent, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for u...
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Hi Lisa, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for ...
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Hi Sylar, Welcome to the Box Community! Are you the owner of this content? When a file is deleted, both the person who deleted the item and the owner of the item will be able to retrieve it from th...
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Hi Charissa, Welcome to the Box Community! I'm sorry to hear that you are having this issue. I'm happy to help. This would be best addressed by our Billing Team at billing@box.com or call 0808...
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Hi, Welcome to the Box Community! I'm sorry for the confusion. Let me help. We cannot merge 2 Box accounts. Emails tied to any Box accounts cannot be associated to another Box account. They sho...
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Hi Geraldo, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...