AJ

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Recent activity by AJ Recent activity Votes
    1. Community
    2. Support Forum
    3. Combining accounts

    Hi Joy, Welcome to the Box Community! I'm happy to help. Are you pertaining to combining 2 separate Box accounts under 1 account or adding the account as a managed user? We cannot merge 2 separate ...

    1. Community
    2. Support Forum
    3. phone number

    Hi Monique, Welcome to the Box Community! I'm happy to help. Are you able to login to your Box account? https://app.box.com/login To change the phone number please go to Account Settings> Account. ...

    1. Community
    2. Support Forum
    3. HOW DO I PAY

    Hi there, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

    1. Community
    2. Support Forum
    3. folders and files disappeared

    Hi Mahinur, Welcome to the Box Community! I'm happy to help. Is the content in your trash? Are you the owner or deleter of this content? https://support.box.com/hc/en-us/articles/360044196093-Manag...

    1. Community
    2. Support Forum
    3. My box folders have disappeared

    Hi Box, Welcome to the Box Community! I'm happy to help. If you still can't find your files, then one of the following might be true: Was the folder a shared folder in which you collaborated with...

    1. Community
    2. Support Forum
    3. Low Disk Space

    Hi Mario, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

    1. Community
    2. Support Forum
    3. Delete my account

    Hi Anurupa, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call ...

    1. Community
    2. Support Forum
    3. I can't change the name in your billing address.

    Hi k OS, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 080...

    1. Community
    2. Support Forum
    3. Full storage but isn't

    Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

    1. Community
    2. Support Forum
    3. File Count Incorrect

    Hi Seiler LLP, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by ...