AJ
- Total activity 3355
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Comments
Recent activity by AJ-
Hi Larry, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...
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Hi there, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...
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Hi Jose, Welcome to the Box Community! I'm happy to help. I suggest that you check this link from our Box Community Forum about your concern. https://support.box.com/hc/en-us/community/posts/781216...
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Hi Ryota, Welcome to the Box Community! I’m happy to help. Recovering deleted items can only be recovered from your end in your "trash". Have you already searched in your other folders in Box and i...
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Hi David, Welcome to the Box Community! I’m happy to help. Here is a helpful link fromour Box Product Support page regarding instructions and guidelines in setting up 2fa. https://support.box.com/h...
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Hi there, Welcome to the Box Community! I’m happy to help. Are deleting these through Box Sync? When you unsync a folder, you are only removing it from your computer ﹣ it remains in your Box acc...
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Hi there, Welcome to the Box Community! I'm happy to help. This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box Product Suppor...
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Hi Todd, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 080...
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Hi Nicole, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...
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Hi Kelley, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0...