Masatsugu UEHARA
- Total activity 18
- Last activity
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Activity overview
Latest activity by Masatsugu UEHARA-
Masatsugu UEHARA created a post,
storage count is not correct
AnsweredSorry again! I deleted my all files and folders and empty trash box, but storage count is 11.3GB. Please correct my storage count. Thank you for your help. Masatsugu UEHARA
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Masatsugu UEHARA created a post,
strage erro
AnsweredAfter I deleted my files, my storage hadn't change. Please reset my storage. Thank you.
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Masatsugu UEHARA created a post,
Wrong Usaed Space Calculation mee too
AnsweredPlease reset my storage count. Thank You.
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Masatsugu UEHARA created a post,
Trash box clean up
AnsweredMy BOX drive is now empty, but storage would not be zero count. Please refresh my drive storage count. Thank you.
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Masatsugu UEHARA commented,
Thank you for your help!
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Masatsugu UEHARA created a post,
storage is not be cleared
AnsweredI deleted my all files in box dive, but the storage count is 4.2GB use. Please fix it, thank you .
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Masatsugu UEHARA created a post,
BOX Drive error
Answered"Box Drive internal process terminated unexpectedly. Please send us the log. We will help you troubleshoot the problem. If the problem persists, please contact Box Support for troubleshooting." The...
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Masatsugu UEHARA commented,
Thank you !! Once the file size was normalized, I re-uploaded the file. But then I got an error, so I deleted all the files again and set them to zero. Now the file is zero, but 4.2G is in use. Ple...
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Masatsugu UEHARA created a post,
error
"Box Drive internal process terminated unexpectedly. Please send us the log. We will help you troubleshoot the problem. If the problem persists, please contact Box Support for troubleshooting." The...
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Masatsugu UEHARA created a post,
MY Storage count is not correct
AnsweredI deleted my all files and folders and empty trash box, but storage count is 11.3GB. Please correct my storage count.