Aira
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Recent activity by Aira-
Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...
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Hi there, Welcome to the Box Community! I would suggest to request a new password on the link below: https://account.box.com/login/reset?redirect_url=%2Ffolder%2F0 Thanks!
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what are you referring to? As per checking, Box Sign is available for free users. Looking forward in ass...
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Hi there, Welcome to the Box Community! If you have set up an email notification to by notified, you should be able to receive one. The Email Notifications section is where you define which Box ...
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Hi there, Welcome to the Box Community! For me to check, may I please have a screen recording of your workflow? You may use the app below to record: https://screenpal.com/home Looking forward in a...
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Hi there, Welcome to the Box Community! It looks like you are accessing a shared file. Please contact the owner of the file and have them check if you have the correct permission to view the file...
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Hi there, Welcome to the Box Community! If you are having trouble uploading files or folders, please try the following troubleshooting steps: Please ensure your web browser is the latest version...
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Hi there, Welcome to the Box Community! For me to check, may I please have the following: Steps on how you download the files Have you received any error message? Does it show successful downl...
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Hi there, Welcome to the Box Community! Glad to hear it was up and running. Thanks!