Aira
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Recent activity by Aira-
Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. Thanks!
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try to following: Clear your cached data. Use...
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Hi there, Welcome to the Box Community! We don't have steps to disable the Box Drive start-up on Mac, however you can check this article: https://www.pcmag.com/how-to/stop-mac-apps-from-launchin...
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Hi there, Welcome to the Box Community! As per checking, you only have a collaborated folder. The error you received is expected since this is not your folder. Thanks!
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Hi there, Welcome to the Box Community! File that has been deleted for more that 30 days prior to upgrade will no longer be recovered. If you are under a free account, you have 30 days to recover...
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. Thanks!
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Hi there, Welcome to the Box Community! To check, may I please have the following: Screenshot of what it looks like on your end. What OS version do you have? Does it happen when you access the...
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Hi there, Welcome to the Box Community! To recover your deleted files, please see the steps in this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash Thanks! ...
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Hi there, Welcome to the Box Community! As per checking, you are under a Free account and Admin Console is not available for this type of account. You may upgrade your account to have this featur...