Aira

1. Community
2. Support Forum
3. delete a custom app

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• June 19, 2022 23:45
• 0 votes

1. Community
2. Support Forum
3. I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• June 19, 2022 23:26
• 0 votes

1. Community
2. Support Forum
3. Can't view content

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like you have a collaborated folder. If you cannot view a file, I would suggest to directly communicate with the ow...

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• Aira
• June 19, 2022 23:17
• 0 votes

1. Community
2. Support Forum
3. Download folder fail

Hi there,  Welcome to the Box Community!  If you are encountering problems downloading files from your Box account, we recommend you try Updating your browser to the latest version Clearing your b...

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• Aira
• June 19, 2022 23:08
• 0 votes

1. Community
2. Support Forum
3. Cannot open a PDF in Adobe. I get an error message.

Hi there,  Welcome to the Box Community!  To open a PDF file with Adobe Acrobat for Box: In your Box account's window, click the file's name.  Box displays the file in the preview window. In the u...

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• Aira
• June 17, 2022 02:53
• 0 votes

1. Community
2. Support Forum
3. Box error in File Explorer

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• June 17, 2022 02:50
• 0 votes

1. Community
2. Support Forum
3. Sharing Privileges

Hi there,  Welcome to the Box Community!  Kindly check this article on how to set up Shared link: https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links You may also check thi...

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• Aira
• June 17, 2022 02:42
• 0 votes

1. Community
2. Support Forum
3. Box Drive not working

Hi there,  Welcome to the Box Community!  Here's an article the will help you with updating Box Drive: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive Pleas...

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• Aira
• June 17, 2022 01:35
• 0 votes

1. Community
2. Support Forum
3. Disable sharing on links

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• June 17, 2022 00:10
• 0 votes

1. Community
2. Support Forum
3. Search crashed during dynamic offset/limit

Hi there,  Welcome to the Box Community! I have created a ticket for you since this issue should be best addressed by our Product Support. Kindly check your Inbox for updates.  Thanks! 

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• Aira
• June 16, 2022 23:40
• 0 votes