Aira
- Total activity 1832
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Comments
Recent activity by Aira-
Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? From what I can see on your account you only have reached 1.4GB out of 10...
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Official comment Hi there, Welcome to the Box Community! Your account has been updated and you should see your storage correctly. You can check this article why this issue happens: https://support.box.com/hc/en-u...
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Official comment Hi there, Welcome to the Box Community! Could you please confirm if the files were shared to other user? You may want to check this article to know more about permission level for each account ty...
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Official comment Hi there, Welcome to the Box Community! I would suggest to directly communicate with the owner of the folder to have them check the sharing settings. You can provide this article to the owner: ht...
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Official comment Hi Aidan, Welcome to the Box Community! From what I can see on my end, you are under a free account. Based on your account, you have 250MB file limit upload. It goes the same with your download li...
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Official comment Hi there, Welcome to the Box Community! Please have the owner of the file resend an invite to collaborate. It looks like collaboration has expired. Please see this article: https://support.box.co...
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Hi there, If Box Drive has been installed, all the files the you have on your Box account will be automatically sync in Box Drive. Your data is still save on your Box account on the web app. Thanks!
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Official comment Hi there, Welcome to the Box Community! This feature can be set up on your Box account, please check this article on how to set up this feature: https://support.box.com/hc/en-us/articles/3600441...
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Official comment Hi there, Welcome to the Box Community! I would like you to please check this article on how to uninstall Box Sync using Box Drive: https://support.box.com/hc/en-us/articles/360044196753-Uninsta...