Aira

1. Community
2. Support Forum
3. 2-Step Verification

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• March 03, 2022 01:38
• 0 votes

1. Community
2. Support Forum
3. moving employees to a new box account

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I will have to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• March 03, 2022 00:38
• 0 votes

1. Community
2. Support Forum
3. Looking for a office copy machine that has the best Box.com Integration

Hi there,  Welcome to the Box Community!  This should be better addressed by our Product Support. I will have to create a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• March 02, 2022 23:20
• 0 votes

1. Community
2. Support Forum
3. Lost sync folder on Box Drive

Hi there,  Welcome to the Box Community!  Your concern needs to be addressed by our Product Support. I will have to create a ticket for you and kindly check your email for updates. Thanks!

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• Aira
• March 01, 2022 23:57
• 0 votes

1. Community
2. Support Forum
3. How to move a directory from a web server (cPanel-Apache) to Box.com via CRON

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you since this issue needs assistance from our Product Support. Please check your email for updates.  Thanks!

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• Aira
• March 01, 2022 23:44
• 0 votes

1. Community
2. Support Forum
3. New user links expire too quickly

Hi there,    Have you tried to request for a password reset link? Once you have successfully changed your password and logged in to your account, that should also help verify your Box. To reset the...

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• Aira
• March 01, 2022 07:42
• 0 votes

1. Community
2. Support Forum
3. Need help accessing box folder

Hi there,  Welcome to the Box Community! If the owner of the folder no longer in the company and you cannot access the files, please be advised that Box cannot give you access to the folder. The ow...

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• Aira
• February 28, 2022 23:45
• 0 votes

1. Community
2. Support Forum
3. cancelation

Hi Janice,  Welcome to the Box Community!  From what I can se on my end, it looks like you are under a free account. There will be no charges for this type of account.  Thanks!

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• Aira
• February 28, 2022 06:27
• 0 votes

1. Community
2. Support Forum
3. Box Sync stopped syncing with Box.com

Hi Shane,  Welcome to the Box Community! I would like you to please check this article and see if the file are marked for sync: https://support.box.com/hc/en-us/articles/360044196393-Marking-Conten...

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• Aira
• February 28, 2022 01:22
• 0 votes

1. Community
2. Support Forum
3. Problème de Quota

Hi Jacqueline,  Welcome to the Box Community!  At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these...

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• Aira
• February 28, 2022 00:15
• 0 votes