Aira

1. Community
2. Support Forum
3. Store a file in two different locations

Hi there,  Welcome to the Box Community!  I will have to create a ticket to properly address your issue. Please check your email for updates.  Thanks!

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• Aira
• February 25, 2022 02:10
• 0 votes

1. Community
2. Support Forum
3. SMS 2FA code not working: looking for a response from Box Admin

Hi there,  Welcome to the Box Community!  I will have to create a ticket since the issue needs your personal information. Please check your email for updates.  Thanks!

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• Aira
• February 25, 2022 00:27
• 0 votes

1. Community
2. Support Forum
3. 2-factor authentication code rejected on mobile

Hi there,  Welcome to the Box Community! I will have to create a ticket for you since this issue needs your personal information. Please check your email for an update. Thanks!

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• Aira
• February 24, 2022 23:59
• 0 votes

1. Community
2. Support Forum
3. client link takes me to hub of client team instead of to a specific file.

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? Also, please let the owner of the folder check if the file is shared to y...

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• Aira
• February 23, 2022 23:53
• 0 votes

1. Community
2. Support Forum
3. Sorting files numerically

Hi Jordan,  Welcome to the Box Community! For numbered files that go into double digits (or higher), "0" must be used to fill digit spaces for the numbers to display correctly. For example, if you ...

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• Aira
• February 23, 2022 23:38
• 0 votes

1. Community
2. Support Forum
3. I can't access files sent to me using box

Hi there,  Welcome to the Box Community! As per your type of account, we can only provide support via this post. Don't worry your concern will still be addressed.  Thanks!

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• Aira
• February 23, 2022 02:28
• 0 votes

1. Community
2. Support Forum
3. Security code isn't working

Hi David,  Welcome to the Box Community!  I will to create a ticket for you since this issue needs to have a personal information. Please check your email for updates.  Thanks!

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• Aira
• February 23, 2022 01:30
• 0 votes

1. Community
2. Support Forum
3. Can AAD security groups be synced for assigning permissions?

Hi Raul,  Welcome to the Box Community!  I will have to create a ticket for you since this issue would be best addressed by our Product Support. Please check your email for updates.  Thanks!

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• Aira
• February 23, 2022 01:20
• 0 votes

1. Community
2. Support Forum
3. Opening uploaded documents

Hi there,  Welcome to the Box Community!  To check, may I have a screenshot of what it looks like on your end? in the meantime, please try to use another browser or clear your cached data. Please s...

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• Aira
• February 23, 2022 00:10
• 0 votes

1. Community
2. Support Forum
3. storage mistake

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• February 21, 2022 06:00
• 0 votes