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Trying to reset my password

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John Spirko

My company used to have a Box corporate account but we don't have that anymore. I tried to reset my password, but it doesn't work. I don't get the email to do a reset. I do not have an internal Box admin. We haven't had one for the last four years. 

Is there a way to drop my old profile so I can create a new one with my company email? My company email is 

[personal information--redacted]

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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