Can't see box folders in Finder on Mac
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I've been invited to edit a folder on Box, which I can't find in Finder on my Mac. It's very frustrating! I think it's because I'm logged in on another account on Box maybe? It's also very nebulous how I login and out of different accounts on my mac???
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Hi there,
Welcome to the Box Community!
For me to check, may I please have the following:
- What Box app are you using? Is it Box Sync or Box Drive?
- Does it show any error message?
If Box Drive or Box Sync is not yet installed, please see article below on how to install them:
Box Drive: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive
Box Sync: https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync
Thanks!
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