Need to Cancel Account

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Paulette Scheffer

• 13 février 2023 21:19

Box support is absolutely the WORST I've ever experienced.  There is NO way to contact you and your documentation is not accurate. There is no cancel button on my account page as your documentation describes.   Please cancel my account and stop all billing immediately.  

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  AJ

  • 13 février 2023 23:12

  Hi Paulette,

  Welcome to the Box Community! I'm happy to help.

  This would be best addressed by our Cancellations Team at cancel@box.com.   

  Please check this helpful article from our Box Product Support page about "Cancelling your Box Account".

  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account

  Best,

   

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  Aron Porges

  • 7 août 2024 16:13

  Absoloutley true. They seem to think that will retain costoumers.

  It has the oppostie effect.

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