Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Can't open any Google files from Box

Répondu
S’abonner
New post
Annette Kmitch

At around 2 pm CT on 4/6, everyone in our account lost the ability to open Google files from Box. When trying to open the file we all get the message: "Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes." This is happening in both Chrome & Safari for all google files for all users in our account. We've obviously opened a support ticket, but wondering if anyone else is experiencing this issue. 

2

Commentaires

3 commentaires

Date Votes
  • Sonni Adams

    Having the exact same issue. We've updated our browser, our Box system, cleared cache, tried renaming files and tried other browsers with no luck.

    1
    Actions pour les commentaires Permalien
  • Annette Kmitch

    It looks like it just came back ... 

    0
    Actions pour les commentaires Permalien
  • Aira

    Hi there, 

    Welcome to the Box Community!

    Glad to hear it was up and running. 

    Thanks!

    -1
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.