"Storage Used" figure incorrect again

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  • Rona

    Hi Graeme, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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  • Box User

    I have the same problem and need a solution.

    On the lower left corner it says that I have 3.2 Gb of 50 Gb occupied, but still the files on my iMac do not syncronize for exceeded amount of cloud space available.

    Thank you.

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