I Keep receiving this Message: Oops! Something went wrong. Please contact your IT administrator if you continue to run into this issue.
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What is going on… when I sign in I can’t see any of my files and keep receiving this error message: Oops! Something went wrong. Please contact your IT administrator if you continue to run into this issue.
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Hi Mezziah,
Welcome to Box Community and glad to assist!
To help you fix this error, did you already tried the following?
- Log out and log in to the Box website?
- Please try your alternate browser.
- Clear your browser's cache and cookies.
- Make sure your browser is up to date. https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support
- Check your firewall if configured.
- Disable plugins,add-ons,extensions in multiple browsers.
Hope it works!
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