Can browser plugins and extensions affect my connection to Box?
If you are encountering speed, upload, download, or various interface problem with Box it could be caused by a plugin, add-on, or extension that you have installed in your browser. To see if this is the case you can try disabling all plugins, add-ons, or extensions within your browser. Here are steps for various browsers:
Mozilla Firefox:
- Click in the top right-hand corner of the browser window and choose Add-ons and themes from the right column of the menu to open an Add-ons Manager tab in the active browser window.
- Click Extensions to view the installed extensions that add features to Firefox, or click Plugins to view plugins that add compatibility and functionality.
- Useto deactivate the extension.
- If you want to delete an extension entirely, click Remove.
- Restart Firefox to complete the process.
Google Chrome:
- On your computer, open Chrome.
- At the top right, click > Extensions > Manage Extensions.
- If you want to delete an extension entirely, click Remove.
- Use to deactivate the extension.
Safari:
- If you want to delete a website from the list entirely, click Remove.