Storage used doesn't seem to be accurate

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sumit

• 1 août 2023 17:33

Hello. I have used 8.9GB of my 10GB quota, but storage used in account settings shows 11.9 GB used out of 10GB which seems impossible.  Can you please fix the bug. Thanks.

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  Rona

  • 1 août 2023 22:33

  Hi there, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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