No file but you shows almost full.

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Heyday Satoh

• 21 septembre 2023 00:48

Dear box support,

I have no file on box.com currently because I deleted all of my files several days ago.  But my free space is almost nothing (0.6 GB).

Could you run the script to correct my box account?

If I can do it by myself, please let me know how I do anything.  TIA.

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  Rona

  • 21 septembre 2023 19:21

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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  Heyday Satoh

  • 21 septembre 2023 22:49

  Thanks a lot, Rona!  You made it.

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