Unable to download files from Box

Répondu

S’abonner

New post

Heidi Ecklund

• 28 novembre 2023 15:50

When we try to download files in Box, the following message appears. "We’re sorry, the preview didn’t load. This document may be protected"

What needs to be done to download files listed in our Box? I have selected all download options available on the Box Site.

0

• 

  Rona

  • 1 décembre 2023 20:11
  • Modifié

  Hi Heidi, 

  Welcome to Box Community and glad to help!

  Could you please troubleshoot using these steps? 

  Let us know how it goes. 

  Thanks for posting!

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.