Box Status

Cannot Add a New user

Terminée
S’abonner
New post
d-wise Admin

Hello, we receive this error when adding a user:

"Email already used in a Box account but not associated with an enterprise."

Per a previous post, we can hit "Save" and proceed. However, when I select "Save" I then receive the error "Cannot add new users. Please try again."

0

Commentaires

2 commentaires

Date Votes
  • Jill

    Hi there,

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

    0
    Actions pour les commentaires Permalien
  • d-wise Admin

    Please contact me directly at anthony.mcphail@instem.com. Thanks!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.