Need files from non Box user

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stebinus

• 14 février 2022 23:15

How do I enable a non Box user to upload or email video files from an old iphone to my Box account?

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  Aira

  • 15 février 2022 00:34

  Hi there, 

  Welcome to the Box Community!

  As per checking, you are under a free account and this feature is not available for this type of account. You may check this article for your reference: 

  https://support.box.com/hc/en-us/articles/360045304613-Introducing-Box-File-Request

  https://support.box.com/hc/en-us/articles/360043697534-Upload-to-Box-Through-Email

  Best, 

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  stebinus

  • 15 février 2022 00:40

  Thank you. Could you please direct me to the type of account I would need. It would be for a minimum subscription necessary for this one time upload.

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