Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

notification when viewer makes comments on document

S’abonner
New post
chrissa

When a client of mine makes comments on a document I have shared with them, I am not being notified.  I am notified when they accept the share but not when they make comments.  How do I fix this?

0

Commentaires

4 commentaires

Date Votes
  • AJ

    Hi Chrissa,

    Welcome to the Box Community! 
     
    I'd like you to check this article from our Box Product Support page about email notification settings.

    https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#emailnotifications

    Best,

    0
    Actions pour les commentaires Permalien
  • Jeff Norris

    How are outside collaborators able to make comments? Does Allow Edits have to be clicked on in admin settings?

    0
    Actions pour les commentaires Permalien
  • chrissa

    I honestly don't know what you need to do to allow it, but it works great if only Box would tell me when it happens. 

    0
    Actions pour les commentaires Permalien
  • Jeff Norris

    It's very annoying that notifications are not sent on comments made on Word documents when they have been opened in the desktop app.

     

    0
    Actions pour les commentaires Permalien

Cette publication n’accepte pas de commentaire.