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5 commentaires

  • Commentaire officiel
    France

    Hi Erdi, 

    Welcome to the Box Community!

    You might be encountering an issue that is similar to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

    I went ahead and ran a script that will recount all of the files and how much storage is being used in your account. 

    You should now see the correct storage size available in your Box. 

    Best regards,

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  • Erdi Yılmaz

    hi My disc shows full even though it is not full

    Best regards,

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  • Erdi Yılmaz

    hi My disc shows full even though it is not full

    0
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  • France

    Hi Erdi,

    Thanks for reaching out, I'm happy to help!

    I've ran the script that will recount all of the files/ folders in your account, so you should now see the correct data and storage size in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

    0
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  • Erdi Yılmaz

    hi My disc shows full even though it is not full

    0
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