hi My disc shows full even though it is not full

S’abonner

New post

Erdi Yılmaz

• 24 mars 2022 13:45

hi My disc shows full even though it is not full

0

• Commentaire officiel

  

  France

  • 24 mars 2022 20:49

  Hi Erdi, 

  Welcome to the Box Community!

  You might be encountering an issue that is similar to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

  I went ahead and ran a script that will recount all of the files and how much storage is being used in your account. 

  You should now see the correct storage size available in your Box. 

  Best regards,

  Actions pour les commentaires Permalien
• 

  Erdi Yılmaz

  • 5 mai 2022 07:24

  hi My disc shows full even though it is not full

  Best regards,

  0

  Actions pour les commentaires Permalien
• 

  Erdi Yılmaz

  • 16 mai 2022 09:05

  hi My disc shows full even though it is not full

  0

  Actions pour les commentaires Permalien
• 

  France

  • 16 mai 2022 19:00

  Hi Erdi,

  Thanks for reaching out, I'm happy to help!

  I've ran the script that will recount all of the files/ folders in your account, so you should now see the correct data and storage size in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

  0

  Actions pour les commentaires Permalien
• 

  Erdi Yılmaz

  • 7 avril 2023 23:02

  hi My disc shows full even though it is not full

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.