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Hi There, we are trying to upgrade to business plan and have already tried 3 different credit cards. Sorry, It's a bit urgent.
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Hi Peter,
Welcome to the Box Community! I'm happy to help.
Sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".
https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box
https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information
Best,
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