Which payment methods are accepted by Box?
We accept payments via credit card, wire transfer, check and ACH. Box no longer accepts Direct Debit. Customers using the legacy Direct Debit method who need to update their payment details will need to switch to a supported payment method.
Which credit cards does Box accept?
We accept Visa, MasterCard, American Express, and Discover. JCB is eligible for customers located in Japan.
What is the maximum payment accepted via credit card?
Our current credit card charge limit is $50,000.00 or the equivalent in any other currency. If you would like to make a charge to a credit card for an amount larger than this, please (submit a billing case) contact our billing team for review.
Can I pay for my account by check or wire transfer?
These options are available for Business and Enterprise contracted accounts. This will be noted in your contract and only for payment amounts of at least $1000.00 or the equivalent in any other currency. If you would like to pay by either of these methods, please reach out to your Account Executive.
Can I pay for my account in a non-US currency?
Box currently accepts payments in USD, CAD, GBP, EUR, JPY, and AUD for contracted accounts. Other currencies may be available for online purchases.
Can I use PayPal to pay for my Box account?
We do not currently accept PayPal as a payment option for Box accounts. We apologize for any inconvenience this may cause.