Chuck Renaud

Commentaire officiel

1. Communauté
2. Support Forum
3. Account upgraded but files still cannot be loaded

Hi, Monique, Please confirm that you don't have storage limits set: 1. Open "Admin Console", then "Enterprise Settings" 2. Go to "User Settings" 3. Scroll down to "New User Default Settings" 4. Con...

• Afficher le commentaire
• Chuck Renaud
• il y a 1 mois
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. Metadata of shared folder with other tenants

External collaborators will be able to see metadata, but they will not be able to search on that metadata through the Box UI.  It might be possible to do through the APIs, though.

• Afficher le commentaire
• Chuck Renaud
• il y a 2 mois
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. How do I turn on Box Sign Notifications?

You can set up a Relay workflow to trigger when: All signers have signed Sender has cancelled the request Signature request has expired Signer has declined to sign The outcome of that Relay workf...

• Afficher le commentaire
• Chuck Renaud
• il y a 2 mois
• 0 vote

Commentaire officiel

1. Communauté
2. Support Forum
3. Global Password Reset

It only affects the managed users for that particular Box tenant.

• Afficher le commentaire
• Chuck Renaud
• il y a 2 mois
• 0 vote

1. Communauté
2. Support Forum
3. How to make the Box Drive path of Box users completely consistent

If he only shared "FolderA" with you, you wouldn't have visibility to the directory structure above that level.  If he shared "FolderX", then I'd assume your full paths would match up.

• Afficher le commentaire
• Chuck Renaud
• il y a 3 mois
• 1 vote

1. Communauté
2. Support Forum
3. A directory tree of my Box folders

From the "All Files" view, click on the down arrow just under the search box: This folder tree could look different for each user depending on their access and collaborations. Hope this helps!

• Afficher le commentaire
• Chuck Renaud
• il y a 3 mois
• 0 vote

1. Communauté
2. Support Forum
3. How to Stop an Upload

Short version:  If the upload is happening via the Box web application, there's an option to cancel in the status bar.  If the upload is happening via Box Drive, then log out of Box Drive, exit and...

• Afficher le commentaire
• Chuck Renaud
• il y a 6 mois
• 0 vote

1. Communauté
2. Support Forum
3. Search

Exact searches are intended for phrases, not singular words. The results you're seeing are the result of stemming. Reference:  https://support.box.com/hc/en-us/articles/360043696314-Search-for-File...

• Afficher le commentaire
• Chuck Renaud
• il y a 6 mois
• 0 vote

1. Communauté
2. Support Forum
3. Offline folders are not visible when I exit the app.

Okay, am happy you found a workable alternative!

• Afficher le commentaire
• Chuck Renaud
• il y a 9 mois
• 0 vote

1. Communauté
2. Support Forum
3. Where is your tech support contact info, your support email address? Need some answers ASAP

Admin Console -> Account & Billing -> Usage

• Afficher le commentaire
• Chuck Renaud
• il y a 9 mois
• 0 vote