Rona

1. Communauté
2. Support Forum
3. Admin email change on my account

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 19:43
• 0 vote

1. Communauté
2. Support Forum
3. Box powerpoint file opened on desktop not saving to Box for guest user

Hi Michael,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 19:36
• 0 vote

1. Communauté
2. Support Forum
3. Upgraded from Personal Pro to Business yesterday and files are gone.

Hi Micah,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 12 septembre 2024 14:43
• 0 vote

1. Communauté
2. Support Forum
3. I paid for upgrade through Apple did not upgrade

Hi Brian, Welcome to Box Community and glad to assist! To consult this, you can reach out directly to our Sales team and use our Live Chat function using box.com/pricing.  We'd love to further assi...

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• Rona
• 12 septembre 2024 14:41
• 0 vote

1. Communauté
2. Support Forum
3. Box Sign not working

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 11 septembre 2024 22:43
• 0 vote

1. Communauté
2. Support Forum
3. Storage Not Freed Up After Deleting Files

Hi there,  Welcome to Box Community and glad to assist!  Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these to...

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• Rona
• 11 septembre 2024 22:42
• 0 vote

1. Communauté
2. Support Forum
3. Unlimited Storage

Hi there,  Welcome to Box Community and glad to assist!  To know more about the plans we offer and its features. Please reach out to our Sales team through box.com/pricing.  Thanks for posting! 

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• Rona
• 11 septembre 2024 22:40
• 0 vote

1. Communauté
2. Support Forum
3. Missing Files and Folders

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 11 septembre 2024 22:36
• 0 vote

1. Communauté
2. Support Forum
3. Reset storage limit

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 22:34
• 0 vote

1. Communauté
2. Support Forum
3. Box greyed out. MacBook

Hi Andre,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 22:26
• 0 vote