Rona

1. Communauté
2. Support Forum
3. The link to this shared file or shared folder has been deleted or is not available. If you believe this issue has occurred by mistake, please contact the owner via email or reach out to Box support.

Hi there,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the l...

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• Rona
• 3 avril 2025 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Need help to restore all Box folders of my employee who has left IBM few days back

Hi Amit,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal hel...

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• Rona
• 3 avril 2025 19:58
• 0 vote

1. Communauté
2. Support Forum
3. Tax Residency Certificate 2025

Hi there,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• 3 avril 2025 19:57
• 0 vote

1. Communauté
2. Support Forum
3. Can not delete folders

Hi Tieyan,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal h...

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• Rona
• 3 avril 2025 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Password Issues

Hi Nithanial,  Welcome to Box Community and glad to assist!  Please setup your password using this method:  Visit https://app.box.com/reset and enter the email address associated with your Box acc...

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• Rona
• 3 avril 2025 19:44
• 0 vote

1. Communauté
2. Support Forum
3. 間違って削除したアカウントの復元

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 3 avril 2025 19:40
• 0 vote

1. Communauté
2. Support Forum
3. Organisation of shared folders

Hi Beatriz,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• 2 avril 2025 20:49
• 0 vote

1. Communauté
2. Support Forum
3. ２段階認証が勝手に設定され、ログインできなくなってしまいました。

Hi there, Welcome to Box Community and glad to assist! We suggest having the affected user to open a support ticket to address her/his MFA issue.  The link provided will allow you to create a tic...

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• Rona
• 2 avril 2025 20:46
• 0 vote

1. Communauté
2. Support Forum
3. Cancel Account

Hi Fernando,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. And it shows that you've already cancelled your subscription.  Thanks for ...

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• Rona
• 2 avril 2025 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Cannot create an account with my previous email used

Hi Mariana,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 2 avril 2025 20:42
• 0 vote