Rona

1. Communauté
2. Support Forum
3. My storage never clean up

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• Afficher le commentaire
• Rona
• 15 décembre 2023 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Locked out of personal account

Hi AK, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Remove a users's 2FA

Hi Sanju, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:52
• 0 vote

1. Communauté
2. Support Forum
3. 2FA

Hi Daniel, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:50
• 0 vote

1. Communauté
2. Support Forum
3. Change email

Hi Ian,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Reclaim deleted Storage

Hi John, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:46
• 0 vote

1. Communauté
2. Support Forum
3. 8.5 GB listed as being used of my 10GB but I have no files.

Hi Aaron, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• Afficher le commentaire
• Rona
• 15 décembre 2023 19:42
• 0 vote

1. Communauté
2. Support Forum
3. When/what time will issue be corrected?

Hi Janet, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as poss...

• Afficher le commentaire
• Rona
• 15 décembre 2023 17:10
• 0 vote

1. Communauté
2. Support Forum
3. An error happened in communicating with Box. Please close this window and try again later.

Hi Dean, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as possi...

• Afficher le commentaire
• Rona
• 15 décembre 2023 17:10
• 0 vote

1. Communauté
2. Support Forum
3. I can't access the files in my account - it comes up blank

Hi Mikael, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as pos...

• Afficher le commentaire
• Rona
• 15 décembre 2023 17:09
• 0 vote