Rona

1. Communauté
2. Support Forum
3. email confirmation has expired

Hi Anthony,  Welcome to Box Community and glad to assist!  You may generate a brand new link through https://account.box.com/login/reset  Hope it helps! 

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• Rona
• 20 avril 2023 21:12
• 0 vote

1. Communauté
2. Support Forum
3. Box won't send files to desktop after uninstalling and reinstalling application

Hi Heather,  Welcome to Box Community and glad to assist!  Can we confirm the following?  The current version of your Box desktop application.  Your Operating System, here's how you can check.  L...

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• Rona
• 20 avril 2023 21:07
• 0 vote

1. Communauté
2. Support Forum
3. Regex or some other pattern matching for classification policy?

Hi Joey,  Welcome to Box Community and glad to help!  I opened a new ticket for our Product Support team regarding your inquiry. Someone from our team will get in touch via email and please keep an...

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• Rona
• 20 avril 2023 20:57
• 0 vote

1. Communauté
2. Support Forum
3. Is it possible to display the uploaded static HTML in a browser?

Hi there,  Welcome to Box Community and glad to assist!  Looks like HTML preview is a current limitation on Box preview, sorry for the limitation.  At this point, this is subject for feature reques...

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• Rona
• 20 avril 2023 14:44
• 0 vote

1. Communauté
2. Support Forum
3. My entire personal box folder is inaccessible and missing

Hi Siddharth,  Welcome to Box Community and glad to assist!  If the files were uploaded in box.com and it disappeared. Your owned contents that was deleted can be found in your trash/bin icon.  Her...

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• Rona
• 20 avril 2023 14:29
• 0 vote

1. Communauté
2. Support Forum
3. Box will not install on MacBook Pro 16" M2 running Ventura 13.3.1

Hi Scott,  Welcome to Box Community and glad to assist!  Please make sure that you've completely uninstalled Box Drive:  Quit Box Drive Open a Terminal window and run the following command: filepr...

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• Rona
• 20 avril 2023 14:04
• 0 vote

1. Communauté
2. Support Forum
3. Wrong signed storage size

Hi Marcos,  Welcome to Box Community and glad to assist!  To address this concern, please reach out to our Billing team.  You may reach out through billing@box.com or open a ticket here.  Thanks fo...

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• Rona
• 20 avril 2023 13:59
• 0 vote

1. Communauté
2. Support Forum
3. Empty Folders

Hi January,  Welcome to Box Community and glad to assist!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging ...

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• Rona
• 20 avril 2023 03:45
• 0 vote

1. Communauté
2. Support Forum
3. FILES NOT SHOWING UP ANYWHERE

Hi Mattia,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in ...

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• Rona
• 20 avril 2023 03:33
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Is it not possible to contact Box anymore.

Hi there,  Welcome to Box Community, sorry to hear about your trouble and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts...

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• Rona
• 20 avril 2023 03:28
• Modifié
• 0 vote