Rona

1. Communauté
2. Support Forum
3. tarjeta

Hi Jose,  Welcome to box Community and glad to help!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here.  Billing Support at Box Thanks for p...

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• Rona
• 6 avril 2023 22:08
• 0 vote

1. Communauté
2. Support Forum
3. payment with visa

Hi Valérie,  Welcome to box Community and glad to help!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here.  Billing Support at Box Thanks fo...

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• Rona
• 6 avril 2023 22:07
• 0 vote

1. Communauté
2. Support Forum
3. Just got charged $900!!!

Hi Natalia,  Welcome to box Community, sorry to hear about your issue and glad to help!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here.  B...

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• Rona
• 6 avril 2023 22:05
• 0 vote

1. Communauté
2. Support Forum
3. Failed Payment

Hi Joop,  Welcome to box Community and glad to help!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here.  Billing Support at Box Also, we've ...

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• Rona
• 6 avril 2023 22:03
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Email pending verification for Box account - Not Working

Hi there,  Welcome to Box Community and glad to help!  To keep your information private and secured we've removed your email address from this post. Going forward, please refrain from posting your ...

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• Rona
• 6 avril 2023 21:23
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box not syncing

Hi Heather,  Welcome to Box Community and glad to help!  Did you check if there's an error syncing files? If yes, please send a screenshot to get a closer look.  By the way, what is the current ver...

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• Rona
• 6 avril 2023 21:08
• 0 vote

1. Communauté
2. Support Forum
3. Nil embed_url when creating sign request

Hi there,  Welcome to Box Community and glad to help!  I openend a new ticket regarding your Box Sign issue and someone from Product Support will send an email.  Looking forward to working with you...

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• Rona
• 5 avril 2023 22:27
• 0 vote

1. Communauté
2. Support Forum
3. change my billing from monthly to annual

Hi Ronn,  Welcome to Box Community and glad to help!  You may contact our Billing folks to address your billing queries by using this support link.  Thanks for posting! 

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• Rona
• 5 avril 2023 22:22
• 0 vote

1. Communauté
2. Support Forum
3. How to change managed users to external users?

Hi Jack,  Welcome to Box Community and glad to help!  It appears that you've already worked with our Product Support team to address this concern.  Let us know if you have questions,  Stay well! 

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• Rona
• 5 avril 2023 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Support case // Can't open my box // Files are gone

Hi Hans,  Welcome to Box Community and glad to help!  Let me open a ticket to get a closer look and someone from Product Support team will be in touch. Please keep an eye to your email.  Thanks for...

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• Rona
• 5 avril 2023 22:12
• 0 vote