Rona

1. Communauté
2. Support Forum
3. Domain Change

Hi Robert,  Welcome to Box Community!  Happy to assist change your domain. Here's the steps:  To add the domain: Go to Admin Console > Enterprise Settings > Custom Setup.  In the Domain Management...

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• Rona
• 6 mars 2023 23:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Deleting files does not sync

Hi Bjørn,  Welcome to Box Community!  Sorry to hear about your trouble and let me assist. If you won't mind let's begin to address your concern with the following:  Check if you're running the mos...

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• Rona
• 6 mars 2023 22:50
• 0 vote

1. Communauté
2. Support Forum
3. Owner ID changed

Hi Carole,  Welcome to Box Community and happy to help!  Let me open a new ticket and have our Product Support team to assist. Please keep an eye to your email and we'll get in touch shortly.  Stay...

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• Rona
• 6 mars 2023 22:33
• 0 vote

1. Communauté
2. Support Forum
3. Attaching to an email a file in a synced folder

Hi Alexis,  Welcome to Box Community and happy to help!  Let me open a new ticket and have our Product Support team to assist. Please keep an eye to your email and we'll get in touch shortly.  Stay...

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• Rona
• 6 mars 2023 22:28
• 0 vote

1. Communauté
2. Support Forum
3. System Not Accepting New Credit Card Details

Hi there, Welcome to Box Community!   We'd love to assist! And to successfully update your new card details please contact our dedicated team through billing@box.com or open a new ticket through ou...

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• Rona
• 6 mars 2023 22:15
• 0 vote

1. Communauté
2. Support Forum
3. betaling problem

Hi there, Welcome to Box Community!   We'd love to assist! To get a better assistance regarding your payment please contact our dedicated team through billing@box.com or open a new ticket through o...

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• Rona
• 6 mars 2023 22:07
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to Access Old Versions of Spreadsheet

Hi Drew,  Welcome to Box Community!  I'm here to help! As of this message, version history is currently available for Personal Pro users and above.  Additionally, it's not retroactive and version h...

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• Rona
• 6 mars 2023 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files, Emptied Trash, Still over limit?

Hi Chris,  Welcome to Box Community!  I'm here to assist! I've ran the script and corrected your file counts. Please refresh your browser or logout and login from Box.com.  Also to verify go to Box...

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• Rona
• 6 mars 2023 20:59
• 0 vote

1. Communauté
2. Support Forum
3. BOX SCAM

Hi Emily,  Welcome to Box Commnunity!  We're looking into this and I'm here to help. Looks like you've managed to open a new ticket. Please keep an eye to your existing ticket number and we'll get ...

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• Rona
• 6 mars 2023 20:38
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Not found password reset email for an old account

Hi there,  Welcome to Box Community!  Once again, please generate a new password reset email via box.com/reset and should the issue persist checkout this article, Troubleshooting Issues with Email ...

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• Rona
• 3 mars 2023 22:36
• 0 vote