AJ
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Commentaires
Activité récente par AJ-
Hi Charissa, Welcome to the Box Community! I'm sorry to hear that you are having this issue. I'm happy to help. This would be best addressed by our Billing Team at billing@box.com or call 0808...
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Hi, Welcome to the Box Community! I'm sorry for the confusion. Let me help. We cannot merge 2 Box accounts. Emails tied to any Box accounts cannot be associated to another Box account. They sho...
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Hi Geraldo, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi there, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to...
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Hi Amy, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upd...
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Hi, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assis...
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Hi Chandler, Welcome to the Box Community, If this is the error message that you are getting when inviting a collaborator whose account is deactivated then I suggest that the owner of the accoun...
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Hi Finance, Welcome to the Box Community! It looks like you are uploading files to a shared folder whose account has reached the upload limit. It's important to note that shared folders enforce th...
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Hi Josh, Welcome to the Box Community! here is an article from our Box Product Support page regarding your questions. https://support.box.com/hc/en-us/articles/360043695494-Plan-Your-Folder-Struct...
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Hi Kate, Welcome to the Box Community! Why are some files missing? I didn't delete them. All users collaborating on a collaborative folder who have an Editor access level or above on the folder ...