AJ

1. Communauté
2. Support Forum
3. Files will not copy to or from Box desktop

Hi, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check ...

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• AJ
• 16 août 2022 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive for Mac. Issues opening files on desktop

Hi Tom, Welcome to the Box Community! I'm happy to help.   Do you have the latest version of Box Drive? https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive   ...

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• AJ
• 16 août 2022 20:30
• 0 vote

1. Communauté
2. Support Forum
3. Need to Access to Account

Hi Emliy, Welcome to the Box Community! I'm happy to help.   I see that you are on a free/personal account. It would be best if a managed user under this admin contact us to better check on this ...

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• AJ
• 16 août 2022 20:07
• 0 vote

1. Communauté
2. Support Forum
3. Create a new Box app via Box CLI

Hi Vadym, Welcome to the Box Community! I'm happy to help. I suggest that you check this link about Box CLI. https://github.com/box/boxcli Best,

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• AJ
• 16 août 2022 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Need a help

Hi Shinzen Li, Welcome to the Box Community! I'm happy to help. I see that there are deleted folders in the account. Please make sure that your syncing is still existing in your "All Files" page in...

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• AJ
• 16 août 2022 19:45
• 0 vote

1. Communauté
2. Support Forum
3. Errors while proceding Upgrade Checkout

Hi, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 ou...

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• AJ
• 16 août 2022 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Changed number - multi factor

Hi David, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please ...

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• AJ
• 16 août 2022 19:25
• 0 vote

1. Communauté
2. Support Forum
3. BOX problem mobile application

Hi Wojtek, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please che...

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• AJ
• 16 août 2022 19:23
• 0 vote

1. Communauté
2. Support Forum
3. deleting my self accidently as a collaborator

Hi Yam, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check ...

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• AJ
• 16 août 2022 19:21
• 0 vote

1. Communauté
2. Support Forum
3. File Count In My Account Is Incorrect

Hi Len B, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 16 août 2022 19:13
• 0 vote