Attachments not saving in BOX folder

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Sridhar Ramaswamy

• 2022年10月03日 18:52

Hello,

I have a Power Automate flow which saves all the email attachments to a Box Folder.

The flow works when I am connected to BOX via my credentials. However it is not working when we are connected to BOX via my customer's credentials. He has the same permissions as me.

I am not seeing any errors in the Power Automate.

Any help is appreciated.

Sridhar

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  France

  • 2022年10月04日 16:07
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  Hi Sridhar, 

  Welcome to the Box Community, I'm happy to help!

  I see that you are using a third party app to save email attachments to your Box folder. Since this integration was developed by a third party, we have limited knowledge on how the integration works, thus I would recommend to reach out to Power Automate developer for support.
  
  I apologize that I can't help you directly here, but I can at least get you pointed in the right direction.

  Thanks for posting and let us know how we can be of help.

  All the Best, 

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  Sridhar Ramaswamy

  • 2022年10月05日 13:54

  Hi France,

  Thanks for the message.

  I have contacted Power Automate Support.

  Sridhar

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